✓ Authenticity Guarantee

Every diamond and gemstone we sell is 100% genuine and ethically sourced. All diamonds over 1 ct are certified by independent gemological laboratories, including the Gemological Institute of America (GIA). 

Our Eminence Pinks collection features rare pink diamonds with Rio Tinto lot numbers and certificates, ensuring a direct link to the source, the Argyle mine.

🔨 Craftsmanship Guarantee

Master jewellers handcraft each piece in our workshop, drawing on decades of combined experience. We use only the finest materials and traditional techniques combined with modern precision. Every item undergoes rigorous quality inspection before it reaches you.

Our made-to-order process takes 6-8 weeks because we refuse to compromise on quality. Your jewellery is built to last generations.

↻ 30-Day Return Policy

We want you to be completely delighted with your purchase. If, for any reason, you're not satisfied, you may return your jewellery within 30 days of delivery for a full refund or an exchange.

Conditions: Items must be unworn, in original condition, with all certificates and packaging. Custom or personalised pieces may have different return terms—please get in touch with us for details.

♾️ Lifetime Service

Your relationship with us doesn't end at purchase. We offer complimentary lifetime services for all Rosendorff pieces:

• Professional cleaning and inspection
• Prong tightening and stone security checks
• Rhodium re-plating for white gold pieces
• Minor repairs and adjustments

Visit our Perth showroom or contact us to arrange service. We recommend annual inspections to keep your jewellery in pristine condition.

🔒 Secure Transactions

Your privacy and security are safeguarded using advanced encryption technology. All transactions are processed through secure, PCI-compliant payment gateways that utilize 256-bit SSL encryption.  

We do not store your complete payment information, and your personal data is protected. We will never share your information with third parties.tion with third parties.

🚚 Insured Shipping

Every order is shipped fully insured with tracking and signature confirmation. We use trusted carriers and discreet packaging to ensure your jewellery arrives safely.

Free shipping Australia-wide on all orders. International shipping available with full insurance coverage.

Questions About Our Guarantees?

Our team is here to help. Contact us for any questions about our policies, your purchase, or our services.

Visit our Perth showroom: 640 Hay Street Mall, Perth
Call us: 0893284015 Text: 0480018155
Email: moments@rosendorffs.com