Store Policies

Rosendorff Diamond Jewellers operates to the highest standards of integrity, compliance and customer care. Our policies are published below.

Compliance & Responsible Trading

• Anti-Money Laundering (AML/CTF) Policy — how we prevent misuse of high-value goods for financial crime.
• Know Your Customer (KYC) Policy — identity verification for high-value purchases.
• Sanctions Policy — jurisdictions and parties we do not trade with, and how we screen orders.

Purchases & Service

• Terms and Conditions
• Refund Policy — Online Orders
• Shipping Policy

Privacy

• GDPR Privacy Policy
• CCPA Privacy Policy
• APPI Privacy Policy
• LGPD Privacy Policy
• PIPEDA Privacy Policy

Rosendorff (WA) Holdings Pty Ltd trading as Rosendorff Diamond Jewellers — ABN 56 698 951 129. For policy enquiries: diamonds@rosendorffs.com